This Privacy Policy explains how personal data is handled when you visit going0.com, contact us, make a purchase from the Going 0 Shop, or use relevant features of Going 0 Plaza. It should be read alongside our Cookie Policy and the terms that apply to the service you use.
Contents
- Who We Are
- Personal Data We May Collect
- Why We Use Personal Data and Our Legal Bases
- Orders from the Going 0 Shop and Going 0 Plaza
- Who May Receive Personal Data
- International Transfers
- Cookies and Similar Technologies
- How Long We Keep Personal Data
- Your Data-Protection Rights
- Marketing Communications
- Security
- Children
- Third-Party Websites and Services
- Complaints
- Changes to This Policy
- Contact
1. Who We Are
Going 0 and Going 0 Plaza are brands operated by Miramundo Limited, a company registered in Ireland.
For the purposes of applicable data protection law, including the General Data Protection Regulation (GDPR), Miramundo Limited is responsible for deciding how and why your personal data is processed in connection with our own website, services and business activities, except where this Privacy Policy explains that another party acts as an independent data controller.
You can contact us about this Privacy Policy, your personal data or any data protection request at admin@going0.com.
For our full company identification and registration details, please see our Legal Notice.
This Privacy Policy explains what personal data we collect, why and how we use it, who we may share it with, how long we retain it, and the rights available to you.
Where independent sellers offer products or services through Going 0 Plaza, they may have their own data protection responsibilities. The respective responsibilities of Miramundo Limited and those sellers depend on the particular transaction and how the personal data is processed.
2. Personal Data We May Collect
The information we process depends on how you use our website and services. It may include:
- Contact and identity details: your name, email address, telephone number, billing address and delivery address.
- Order and transaction details: items purchased, order status, delivery information, refunds and customer-service correspondence. Payment card details are generally handled by the relevant payment provider; we do not intend to store full payment-card details ourselves.
- Account and marketplace information: login credentials in protected form, account preferences, profile details, listings, messages and information needed to administer a vendor or customer account.
- Information you provide: enquiries, feedback, complaints, returns information and attachments you choose to send us.
- Technical and usage information: this may include your IP address, device and browser information, website activity, security logs and cookie or similar-technology identifiers, depending on your settings and the tools enabled on the site.
Please do not send sensitive personal data unless it is necessary for your enquiry or required to resolve an issue.
3. Why We Use Personal Data and Our Legal Bases
We use personal data only where we have a lawful basis to do so. Depending on the circumstances, our purposes and legal bases may include:
- Orders and customer service: processing orders, arranging delivery, taking payment, managing refunds and providing support, where necessary to perform a contract or take steps at your request before entering into a contract.
- Accounts and marketplace functions: creating and administering accounts and listings, enabling marketplace functions and communicating with customers and vendors, where necessary for a contract and, where appropriate, based on our legitimate interests.
- Website security and fraud prevention: maintaining website security, preventing fraud, troubleshooting problems and protecting our legal rights, based on legitimate interests and, where applicable, legal obligations.
- Legal and financial records: keeping accounting, tax, consumer and business records to comply with legal obligations.
- Marketing: sending marketing communications where permitted by applicable law, based on consent or another lawful basis where available. You can opt out of marketing emails at any time.
- Cookies and optional technologies: using non-essential cookies, analytics or advertising technologies where deployed, based on consent where required by law.
Where we rely on legitimate interests, these may include operating, securing and improving our website and services, preventing misuse and protecting our business, while taking account of your rights and interests.
4. Orders from the Going 0 Shop and Going 0 Plaza
The Going 0 website may provide both the Going 0 Shop and Going 0 Plaza marketplace features. The role played by Miramundo Limited and the personal data involved depend on the transaction.
For purchases made directly from the Going 0 Shop, we use relevant customer, order, payment-status and delivery information to fulfil the order, provide support, meet legal obligations and handle returns or disputes.
For transactions involving independent sellers on Going 0 Plaza, relevant information may need to be shared with the seller or service provider to process the transaction, arrange fulfilment, communicate with you and manage after-sales matters. Sellers may separately process information they receive in accordance with their own legal responsibilities and any information provided to you at the point of purchase.
Please provide only the information needed for the transaction or service. The applicable marketplace terms and checkout information should explain the seller’s role for a particular transaction.
5. Who May Receive Personal Data
We may disclose relevant information, limited to what is needed for the purpose, to the following categories of recipients:
- Payment providers and fraud-prevention services to process payments and help protect transactions.
- Suppliers, fulfilment partners, couriers and independent Going 0 Plaza sellers where needed to fulfil an order or provide a service.
- Website hosting, maintenance, ecommerce, communication, security and other technology providers supporting our website and services.
- Google services, including Google Merchant Center and Google Ads integrations, may receive relevant store, product-feed, account or campaign-related information to provide their services. This does not by itself mean that Google Analytics is used or that every advertising-tracking feature is enabled.
- Professional advisers, auditors and insurers where necessary for business operations and advice.
- Regulators, law-enforcement bodies or courts where disclosure is required by law or reasonably necessary to establish, exercise or defend legal claims.
We do not sell personal data to third parties. Where service providers process personal data on our behalf, they must be subject to appropriate contractual and legal requirements.
6. International Transfers
Some service providers or marketplace participants may process personal data in countries outside the European Economic Area (EEA). Where a transfer is subject to data-protection rules, we will use an applicable transfer mechanism or safeguard where required by law.
The specific providers, processing locations and safeguards depend on the services enabled and the transaction involved. You may contact us for further information about relevant safeguards where applicable.
7. Cookies and Similar Technologies
Our website uses technologies needed to operate the website and its features, such as account, basket and checkout functions. Depending on the services and settings enabled, the website may also use optional cookies or similar technologies for preferences, measurement, advertising or other third-party functionality.
Where consent is required by law, optional technologies should only be used after the relevant consent has been obtained. You should be able to make choices about optional cookies and change or withdraw your consent through the website’s cookie settings, where provided.
You can also control cookies through your browser settings. Browser controls may not provide the same level of choice as a website consent tool, and blocking certain cookies may affect website functionality.
For details of the cookies and similar technologies actually used on our website and the choices available to you, please refer to our Cookie Policy and cookie settings.
8. How Long We Keep Personal Data
We keep personal data only for as long as necessary for the purposes for which it was collected, including to provide services, manage accounts and disputes, maintain security, and comply with legal, accounting and tax obligations.
The appropriate retention period depends on the type of information, the purpose of processing and the circumstances. Some records must be retained for periods prescribed by law.
When information is no longer needed, we will delete it or securely anonymise it where appropriate, subject to legal obligations and any need to establish, exercise or defend legal claims.
9. Your Data-Protection Rights
Subject to the conditions and exceptions in applicable law, you may have the right to:
- Request access to your personal data.
- Request correction of inaccurate or incomplete data.
- Request erasure of your personal data.
- Request restriction of processing or object to processing in certain circumstances.
- Receive certain personal data in a portable format, where the legal conditions apply.
- Withdraw consent at any time where processing is based on consent. Withdrawal does not affect processing carried out before consent was withdrawn.
- Object to direct marketing at any time.
- Lodge a complaint with a data-protection supervisory authority.
To exercise a right, email admin@going0.com. We may need to verify your identity before responding. We will respond within the timeframe required by applicable data-protection law.
Some rights are subject to legal conditions and exemptions. For example, we may need to retain certain information to comply with legal obligations or establish, exercise or defend legal claims.
10. Marketing Communications
If we send you marketing emails, you can unsubscribe using the link in the email or contact us at admin@going0.com.
Where consent is required, we will seek it before sending marketing communications. You may withdraw consent or object to direct marketing at any time, as applicable.
We may still send service messages relating to an order, account, security issue or other transaction. These are not marketing messages.
11. Security
We use appropriate technical and organisational measures intended to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
No website, system or method of transmission can be guaranteed to be completely secure. Please use a strong, unique password and contact us promptly if you believe your account or information has been compromised.
12. Children
Our website and services are not intended to invite children to provide personal data independently where they are not legally able to do so.
If you believe a child has provided personal data inappropriately, contact us at admin@going0.com so we can assess the situation and take appropriate action where necessary.
13. Third-Party Websites and Services
Our website may link to third-party websites or use third-party services. Those parties may process personal data under their own privacy notices and terms.
We encourage you to review the privacy information provided by those parties before using their services. This Privacy Policy does not describe the independent data practices of third parties.
14. Complaints
If you have a concern about how we handle personal data, please contact us first at admin@going0.com so we can try to resolve it.
You also have the right to lodge a complaint with the relevant data-protection supervisory authority. In Ireland, this is the Data Protection Commission.
15. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services, data-processing practices or legal requirements.
The latest version will be published on this page with its updated date. We encourage you to review this page periodically.
16. Contact
If you have questions about this Privacy Policy, how we process personal data or wish to exercise your data-protection rights, please contact:
Miramundo Limited
Trading as Going 0 and Going 0 Plaza
Email: admin@going0.com
For our full company identification and registration details, please see our Legal Notice.
Last updated: 21 October 2026
